Sagely pill organizers and pill reminder app FAQ

FAQ

Sagely FAQs

How does the Sagely Weekly Pill Organizer work?

The Weekly Pill Organizer’s unique, innovative design is intended to make it easier for you to manage your vitamins and medications. The best way to use the Weekly Pill Organizer is as follows:

  1. Count your pills out on the contoured lids. The green side is intended for pills taken in the morning (AM), and the blue side is intended for pills taken in the evening (PM).
  2. Once the pills are counted out, simply push them through the perforated lids into the containers.
  3. Lift the flexible lids when it’s time to retrieve your pills.
  4. Return the containers to the magnetic base.

What are the product dimensions?

Compartment dimensions: 31mm x 33mm (1.2 in x 1.3 in)
Individual container dimensions: 35mm x 80mm (1.4 in x 3 in)
Overall pill box dimensions: 95mm x 318mm (3.7 in x 12.5 in)

What are the care instructions?

Simply wash the Weekly Pill Organizer with warm water and soap and dry with a soft cloth.

What is your return policy?

Not happy with your Sagely? No problem! Just fill our  return request form  and send it back to us for a refund within 30 days of ordering your item(s). 

Be sure to include a copy of the printed form with your returned shipment so we know who to refund when it arrives. 

 Please note that Sagely does not provide refund for return shipment fees except in the case of damage, defect or incorrect shipment. However, we can send you a return shipping label via email. The return shipping cost will then be deducted from your refund. 

 *We strongly suggest shipping by insured, secure method (i.e. FedEx Ground, USPS insured or UPS) to ensure prompt, trackable delivery.

Sorry, we can’t accept returns purchased through Amazon…but they probably can! 

How do I unsubscribe to emails?

Simply click this link and follow the steps.

Sagely App

How does the Sagely reminder app work?

The Sagely reminder app is an easy way to make sure you don’t forget to take your pills. Simply download from the App or Google Play store, and the app will guide you through setting up your profile, adding each of your pills, and scheduling alarms to remind you when to take them. Read about the app in more detail here.

How do I add my pills?

When first launched, the Sagely reminder app provides a few questions and prompts to aid with set up of your profile. You will be prompted to enter the name of your first pill of the day during set up and may continue to add additional medications at that time by choosing “+Add New Pill”. You may also add pills anytime you access the app by selecting My Sagely, and tapping the “+” in the upper right of the screen.

How do I set the reminder?

During profile set up, the app will prompt you to select the time for your first reminder of the day. Tapping “Select” next to Time of Day results in a screen that allows you to scroll through and choose the time, as well as AM or PM. Then the app prompts you to select the pills taken at that time.

Can I add multiple reminders?

Yes, you can.

How do I edit my pills?

Each listed medication has an “Edit” option to the right of its name.

How do I delete a reminder?

When you select “Edit” for either your pills or the reminders, at the bottom of the screen is the option to Delete Reminders. By selecting the button, you confirm that you wish to delete the reminder permanently. One completed, this action cannot be reversed.